Frequently Asked Questions


Click on your problem (if your problem is not shown, email me):

1. Why can't I open the Trace/Color/NealWin.sit file?
2. I have Expander on my computer, but the .sit files still won't open.
3. After downloading I got a .ttf file instead of a .sit file. What do I do with it?
4. Why can't I get the Trace/Color/NealFont program to work?
5. How do I install new fonts on my computer?
6. How do I get the worksheets?
7. I got the worksheets. Why won't the tracing/coloring letters print correctly?


1. Why can't I open the Trace/Color/NealWin.sit file?
The download files for all KidsFonts fonts are Stuffit archives. This makes the files much smaller, and faster to download. Any file that ends in ".sit" is a Stuffit archive. If you are using WinZip (a popular Windows file decompression utility) you won't be able to open any Stuffit archive files. However, you can download Aladdin Expander for free, which will allow you to open both Stuffit files AND Zip files (ending with ".zip"). I highly recommend getting Aladdin Expander.

2. I have Expander on my computer, but the .sit files still won't open.
If you already have a copy of Aladdin Expander, and still can't open the .sit file, chances are you do not have the most recent version of Expander. The .sit files were created with Stuffit 5, and older versions of Expander won't open them. Visit Aladdin's website, and download the newest version of Expander.

If you have the most recent copy of Expander on a Windows machine, and the files won't open, you may need to save the files to your desktop, quit out of your browser program, and try unstuffing the files directly from the Windows desktop.

3. After downloading I got a .ttf file instead of a .sit file. What do I do with it?
The .ttf file is the actual font file. If you only found a .ttf file after downloading the font, it means your computer automatically unstuffed and deleted the .sit Stuffit file. All you need to do now is install the .ttf file into your system fonts folder. See "How do I install new fonts on my computer?" for instructions on how to do this.

4. Why can't I get the Trace/Color/NealFont program to work?
KidsFonts are not programs, they're fonts. Fonts are different typefaces you can use in word processing and desktop publishing programs. In order for you to be able to use the fonts, they must be installed in your computer's system fonts folder. Then you can open up any desktop publishing or wordprocessing program, and select TraceFont, ColorFont or NealFont from the "fonts" menu, set the type size to 60 or larger, and type out your own worksheets.

5. How do I install new fonts on my computer?
Click on your operating system below, and a window will pop up with instructions for installing fonts on your computer. In most cases, you will need to quit the program you want to use the fonts with, and restart it after the fonts are installed in order to use them.

6. How do I get the worksheets?
If you download any of the KidsFonts and open the ReadMe file that comes in every download, you will find instructions fororderingg the worksheet by mails

We also offer complete worksheet sets for sale online. You can buy worksheets for download, or order them on CD! Our online sets also include complete instruction for using the fonts and worksheets.

7. I got the worksheets, but why won't the tracing/coloring letters print correctly?
First, let me thank you for paying the shareware fee! Now, about your problem...
In order to keep the download size of the worksheets fairly reasonable, I decided not to "embed" the fonts into each worksheet file. That means you need to have BOTH TraceFont or NealFont AND ColorFont installed in your computer's fonts folder before the worksheets will print correctly. If you don't have the fonts installed, Acrobat Viewer (the utility that opens the worksheet files) will substitute a regular font in place of the KidsFonts. If you're having problems installing the fonts, see "How do I install new fonts on my computer?"